Data Collection

At Mystriq, we collect personal information from users only if it is voluntarily submitted to us. This may include information such as name, email address, and payment details. We collect this information to provide and improve our services, communicate with users, and customize their experience.

We also automatically collect certain information when users interact with our website and services, such as IP address, browser type, and device information. This information is used for analytics purposes to understand user behavior and improve our platform.

Rest assured, we are committed to protecting the privacy and security of our users' personal information. We do not sell or share this information with third parties except as described in our Privacy Policy.

Data Usage

Personal information collected by Mystriq is used for various purposes, including but not limited to providing and improving our services, communicating with users, and personalizing their experience. We may use this information to send promotional emails, newsletters, or updates about our platform, but users have the option to opt out of receiving such communications.

We may also use aggregated and anonymized data for analytics and research purposes to better understand user behavior and trends. This helps us improve our services and tailor our offerings to better meet the needs of our users.

Additionally, we may disclose personal information if required by law or in response to legal requests, or if we believe it is necessary to protect the rights, property, or safety of Mystriq, our users, or others.

Data Security

At Mystriq, we take the security of our users' personal information seriously. We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. This includes encryption, firewalls, and regular security audits.

We restrict access to personal information to authorized employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. All such individuals are bound by confidentiality obligations and may be subject to disciplinary action if they fail to meet these obligations.

Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect users' personal information, we cannot guarantee its absolute security.

Cookie Policy

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website usage. Cookies are small files stored on your device that contain data such as user preferences and session information. These cookies help us improve our website and provide personalized content and advertisements. Users have the option to accept or decline cookies, but please note that declining cookies may limit certain functionalities of the website.

Third-party services such as Google Analytics may also use cookies to track website traffic and user interactions. These cookies are governed by the respective privacy policies of these third-party services, and users are encouraged to review their privacy policies for more information.

By using our website, you consent to the use of cookies and similar technologies as described in this Cookie Policy. You also agree to the collection and processing of your personal information in accordance with our Privacy Policy.

Data Retention

We retain personal information collected from users only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

Users have the right to request the deletion of their personal information from our systems at any time, subject to legal and contractual obligations. To exercise this right, please contact us using the contact information provided in this Privacy Policy.

Please note that certain information may be retained indefinitely in an aggregated and anonymized form for analytics and research purposes, but such information cannot be used to identify individual users.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us immediately so that we can take appropriate action to delete such information.

We encourage parents and guardians to monitor their children's online activities and to help enforce this Privacy Policy by instructing children never to provide personal information through our website or services without parental consent.

If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us so that we can take appropriate action to remove such information from our systems.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Privacy Policy on this page. We encourage users to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any such changes constitutes acceptance of the updated Privacy Policy.

If we make material changes to this Privacy Policy, we will notify users by email or through a prominent notice on our website prior to the change becoming effective.

If you have any questions or concerns about this Privacy Policy, please contact us using the contact information provided at the end of this document.

Compliance with GDPR

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. If you are located in the European Economic Area (EEA) or Switzerland, you have certain rights regarding your personal information under the GDPR, including the right to access, rectify, or delete your personal information.

To exercise your rights under the GDPR or to make a data subject access request, please contact us using the contact information provided in this Privacy Policy. We will respond to your request within the timeframes required by law and will take appropriate steps to address your concerns.

In addition to the rights provided by the GDPR, you may also have rights under other applicable data protection laws, such as the California Consumer Privacy Act (CCPA). Please refer to the relevant sections of this Privacy Policy for more information about your rights and how to exercise them.